Privacy Policy
How bd346 Protects Your Data

Information We Collect

bd346 collects personal information from you in the course of providing our online casino and sports betting services. The categories of information we collect, and the circumstances in which each category is collected, are set out below. We collect only what is necessary and proportionate for the purposes described in this Privacy Policy.

Registration information: When you create a bd346 account, we collect your full legal name, date of birth, email address, mobile phone number, and a chosen username and password. This information is required to establish your account identity and to communicate with you about your account.

Identity verification (KYC) documents: To comply with our obligations regarding age verification and anti-money laundering (AML) requirements, bd346 requires players to submit identity documents prior to processing withdrawals. These documents may include a government-issued photo ID (National Identity Card, passport, or driving licence), proof of address (utility bill or bank statement dated within three months), and proof of ownership of your payment method (e.g., a screenshot of your bKash or Nagad account showing your registered name and number).

Financial information: When you make a deposit or request a withdrawal, bd346 records transaction details including the payment method used (bKash, Nagad, Rocket, Upay, or bank transfer), the account number or mobile number associated with that payment method, the transaction amount in Bangladeshi Taka (৳), and the date and time of the transaction. bd346 does not store full card numbers or mobile banking PINs.

Gameplay and betting data: bd346 records all bets placed, games played, wager amounts, outcomes, and account balance movements associated with your account. This data is used for account management, dispute resolution, responsible gaming monitoring, and fraud detection.

Device and technical data: When you access bd346, our servers automatically log certain technical information including your IP address, device type, browser version, operating system, session timestamps, and pages visited within the platform. This information is used for security monitoring, fraud prevention, and platform performance optimisation.

Communications data: If you contact bd346 via email, live chat, or WhatsApp, we retain records of that correspondence for quality assurance, training, and dispute resolution purposes.

How We Use Your Data

bd346 uses the personal information we collect for the following specific purposes. We will not use your data for any purpose that is incompatible with the purposes listed below without first obtaining your explicit consent or being required to do so by law.

• Account creation and management: To register your account, authenticate your identity at login, manage your account settings, and provide you with access to bd346's services.
• Payment processing: To process deposits and withdrawals in Bangladeshi Taka via bKash, Nagad, Rocket, Upay, and partner banks, and to maintain an accurate record of your transaction history.
• Age and identity verification: To confirm that you meet the minimum age requirement of 18 years and that your identity matches the details provided at registration, in compliance with our responsible gaming and AML obligations.
• Responsible gaming monitoring: To track betting patterns and account activity that may indicate signs of problem gambling, and to apply deposit limits, cooling-off periods, or self-exclusion where requested or where bd346's responsible gaming tools are triggered.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, money laundering, and any other prohibited conduct described in bd346's Terms & Conditions.
• Legal and regulatory compliance: To meet our obligations under applicable laws, including record-keeping requirements and responding to lawful requests from governmental or regulatory authorities.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance with your account via email, live chat, and WhatsApp.
• Platform improvement: To analyse usage patterns and technical performance data for the purpose of improving bd346's platform, fixing bugs, and enhancing the overall user experience.
• Marketing communications (with consent): To send you promotional offers, bonus notifications, tournament announcements, and seasonal promotions via email or SMS, where you have opted in to receive such communications. You may withdraw this consent at any time.

Sharing & Disclosure of Data

bd346 does not sell, rent, or trade your personal information to any third party for their own commercial purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for each specific purpose.

Payment service providers: When you make a deposit or request a withdrawal, bd346 shares the minimum necessary transaction information with your chosen payment provider (bKash, Nagad, Rocket, Upay, or partner bank) to process the transaction. Each of these providers operates under their own privacy policies and data protection obligations.

Game technology providers: bd346 integrates games provided by third-party game studios including Pragmatic Play, Evolution Gaming, Spribe, Microgaming, NetEnt, Ezugi, and Habanero. These providers may receive session-level data (such as a session token and bet value) in order to deliver gameplay. They do not receive your full name, contact details, or payment account information.

Identity verification services: bd346 may use third-party KYC verification service providers to assist with the review and validation of identity documents submitted by players. These providers process documents under strict confidentiality agreements and are not permitted to retain or use your documents for any purpose other than verification on bd346's behalf.

Legal and regulatory disclosure: bd346 may disclose your personal information to law enforcement agencies, regulatory bodies, courts, or other governmental authorities where we are required to do so by applicable law, court order, or where we believe disclosure is necessary to prevent or investigate fraud, money laundering, or other criminal activity.

Business transfers: In the event that bd346 undergoes a merger, acquisition, or sale of all or part of its business assets, your personal information may be transferred to the acquiring entity as part of that transaction. In such circumstances, bd346 will take reasonable steps to ensure that your privacy rights are respected and that the acquiring entity is bound by terms consistent with this Privacy Policy.

Cookies & Tracking Technologies

bd346 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how players use our services. This section explains what cookies bd346 uses, why we use them, and how you can manage your cookie preferences.

What are cookies? Cookies are small text files that are placed on your device by websites you visit. They are widely used to make websites work more efficiently and to provide information to the website operator. Cookies do not contain executable code and cannot be used to access data on your device outside of the website that placed them.

Managing cookies: Most web browsers allow you to control cookies through their settings. You can instruct your browser to refuse all cookies or to notify you when a cookie is being set. Please note that disabling essential cookies will prevent you from logging in to your bd346 account, as these cookies are required for the authentication system to function correctly.

bd346 does not use third-party advertising cookies or retargeting pixels. We do not share cookie data with advertising networks. Analytics data collected via cookies is used internally by bd346's platform team only and is not disclosed to external parties in identifiable form.

Data Retention & Storage

bd346 retains your personal information for as long as your account remains active and for a defined period following account closure, as required by our legal and compliance obligations. The retention periods applicable to each category of data are set out below.

• Account registration data (name, email, date of birth, contact details): Retained for the lifetime of your active account, and for a minimum of 5 years following permanent account closure, to comply with AML record-keeping requirements.
• KYC identity documents: Retained for a minimum of 5 years from the date of submission, or 5 years from account closure, whichever is later. This retention period reflects standard AML/CFT compliance obligations.
• Transaction records (deposit and withdrawal history): Retained for a minimum of 5 years from the date of each transaction for financial record-keeping and regulatory compliance purposes.
• Gameplay and betting records: Retained for a minimum of 3 years from the date of each bet or game round, for dispute resolution and audit purposes.
• Support communications: Retained for a minimum of 2 years from the date of the last communication in each support thread.
• Device and IP logs: Retained for a maximum of 12 months from the date of each session, unless a specific session is flagged as part of a fraud or security investigation, in which case it may be retained for the duration of that investigation.
• Marketing consent records: Retained for the duration of your opt-in consent and for 12 months following any withdrawal of consent, to demonstrate compliance with your expressed preference.

bd346's servers and data storage infrastructure are hosted in secure data centres. All stored personal data is encrypted at rest using AES-256 encryption. Access to production data is restricted to authorised bd346 personnel on a need-to-know basis, and all access is logged and audited.

When a retention period expires and no legal obligation requires further retention, bd346 will securely delete or anonymise the relevant data. Anonymised data (where all identifiers have been removed and re-identification is not possible) may be retained indefinitely for statistical and platform performance analysis purposes.

Security Measures

bd346 implements a layered security framework to protect your personal information from unauthorised access, disclosure, alteration, and destruction. Our security measures include, but are not limited to, the following:

• 256-bit SSL/TLS encryption for all data in transit between your browser and bd346's servers.
• AES-256 encryption at rest for all sensitive personal data stored in our databases and document storage systems.
• Hashed and salted password storage: User passwords are never stored in plain text. bd346 uses a modern cryptographic hashing algorithm with per-user salt values to store password credentials securely.
• Two-factor authentication (2FA): Players may enable 2FA on their bd346 account from the account dashboard for an additional layer of login security.
• Intrusion detection systems: bd346's infrastructure is monitored by automated intrusion detection and prevention systems that flag and respond to suspicious access patterns in real time.
• Access control: Internal access to player data is restricted by role-based access controls. Only personnel with a legitimate operational need may access specific categories of player data, and all access is logged.
• Regular security audits: bd346 conducts periodic security assessments of its platform infrastructure and data handling procedures to identify and remediate vulnerabilities.

In the event of a data breach that poses a risk to your rights and freedoms, bd346 will notify affected players without undue delay and will take immediate steps to contain the breach and mitigate its impact. bd346 will also notify relevant authorities as required by applicable law.

Your Rights Over Your Data

As a bd346 player, you hold the following rights with respect to the personal information we hold about you. To exercise any of these rights, please contact bd346's support team at [email protected] with your request. We will respond within 10 business days and may ask you to verify your identity before processing your request.

• Right of access: You have the right to request a copy of all personal data that bd346 holds about you. We will provide this in a structured, commonly used, and machine-readable format where technically feasible.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update certain account details directly from your account dashboard.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent (for consent-based processing). Please note that bd346 is required by law to retain certain categories of data (such as KYC documents and transaction records) for a minimum period, and these cannot be deleted until the applicable retention period has expired.
• Right to restriction of processing: You have the right to request that bd346 restricts the processing of your data in certain circumstances — for example, while a rectification request is being assessed, or where you contest the legal basis for processing.
• Right to object to marketing: You have the right to object at any time to the use of your personal data for direct marketing purposes. You can exercise this right by updating your communication preferences in your account dashboard or by contacting support.
• Right to data portability: Where processing is based on your consent or on a contract, you have the right to receive the personal data you have provided to bd346 in a structured format and, where technically feasible, to have it transmitted directly to another service provider.
• Right to withdraw consent: Where bd346 processes your data on the basis of your consent (for example, for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Changes to This Policy

bd346 reserves the right to update or revise this Privacy Policy at any time. Changes may be necessary to reflect updates to our services, new legal or regulatory requirements, changes in data processing practices, or improvements to our security infrastructure.

When we make material changes to this Privacy Policy — that is, changes that significantly affect how we collect, use, or share your personal information — we will notify you by sending an email to your registered address and by displaying a prominent notice on the bd346 platform. The notification will be issued at least 7 days before the updated policy takes effect for existing players.

Minor changes (such as grammatical corrections, clarifications that do not alter the substance of the policy, or updates to contact information) may be made without advance notice. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

Your continued use of the bd346 platform after the effective date of any revised Privacy Policy constitutes your acknowledgement and acceptance of the updated terms. If you do not agree with the changes, you should stop using the platform and request account closure by contacting support.

All previous versions of bd346's Privacy Policy are archived and available upon request. If you would like to review a prior version of this policy, please contact [email protected] with the date of the version you wish to review.